Case study / Event ticketing / Web
A digital ticketing system built for Medan Fashion Festival. The organisers manage tickets and registrations, and every guest carries an e-ticket with a barcode for entry.
01 / The problem
Where it started
Medan Fashion Festival 2024 invited guests, partners and visitors to a seated show. Each person needed a ticket tied to a gate, a section and a row, and the door team had to confirm it in seconds.
The organisers needed one system for tickets, guest registration and verification, with a barcode to scan at the entrance.
What success had to look like
Tickets created and managed in one place.
Guests registered one by one or as a group.
An e-ticket with gate, section, row and barcode.
Tickets checked at the door, with check-in and check-out.
02 / The process
Four steps, from how guests arrive to a working door.
Phase 01
We mapped registration, ticketing and entry for every kind of guest.
Phase 02
An e-ticket in the festival's own look, with the stage map and seat details.
Phase 03
Ticket management, registration, verification and barcode scanning.
Phase 04
The system in use at the door during the festival.
03 / What we built
From the organiser's dashboard to the e-ticket in a guest's hand.
01 / Ticket management
The dashboard lists each guest with their institution, barcode, status, seat and group. Organisers add a guest, export the list, delete data, or open, edit and remove a single entry. Tabs lead to seating, check-in and check-out.
02 / Attendee registration
A short form registers a guest as a single entry or as a group. It takes the name, institution, email and seat, so the ticket is tied to a person from the start.
03 / Ticket verification
Each guest has a detail page with the status, venue, ticket type, date, time and group status, plus the barcode the gate team scans. A ticket that was already used shows up on the spot.
04 / E-ticket
The e-ticket follows the festival's branding. It shows the venue, gate, date and time, ticket type with section and row, a one-person rule, and the stage layout with every row in its own colour.
Screens come from the application with test entries. The names, emails and values shown are samples, not real guests.
04 / Results
Tickets, registration, verification and records, in one system.
NowEach e-ticket carries its gate, section and row, with a stage map.
NowGuests are added one by one or as a group, with a seat assigned.
NowThe gate team checks each ticket against its record, with check-in and check-out.
NowThe dashboard keeps every guest and exports the list on request.
Next project / ERP system
An ERP for a plantation commodities company: contracts, customs documents, warehouse stock and production in one system.
Open project
Reply within one business day
