Case study / Event ticketing / Web
A ticketing platform for Melophile Festival Vol.1 in Lhokseumawe, Aceh, with Juicy Luicy on the line-up. Fans read the event details, buy presale tickets and receive an e-ticket that is checked at the gate.
01 / The problem
Where it started
Melophile Festival, Melofest for short, brought Juicy Luicy to Jenderal Sudirman Ground in Lhokseumawe on 13 May 2025. The organiser, CV Omar Jaya, planned to sell tickets in presale waves.
Selling through chat and spreadsheets makes it hard to know who has paid, and easy for a screenshot of a ticket to get through the gate twice. The festival needed one place to sell, confirm and check tickets.
What success had to look like
An event page with date, venue, directions and line-up.
A short checkout for buyer details and proof of payment.
An admin queue where the organiser verifies payments and sends e-tickets.
A code on every ticket, checked once at the entrance.
02 / The process
Four steps, from the festival's look to the day at the gate.
Phase 01
The Melofest identity carried into every page: paper texture, stage illustration, ticket cards.
Phase 02
Presale waves, checkout fields and what the buyer receives.
Phase 03
Event pages, checkout, order management and e-tickets.
Phase 04
Ticket verification at the gate on 13 May 2025.
03 / What we built
From the event page to the code checked at the gate.
01 / Event information
The event page carries the poster, date, time, venue with a link to directions, organiser and line-up, with the buy button next to them.
02 / Ticket purchasing
Buyers enter their details and upload proof of transfer. The order summary shows the presale and quantity, and the email field notes where the invoice and e-ticket will go.
03 / Order management
The organiser opens each proof of transfer, approves or rejects it, and approved orders get their e-tickets. Ticket counts update as orders are confirmed.
04 / Ticket verification
Every ticket in an order gets its own code. At the entrance, staff scan it on a phone; the first scan marks the ticket as used, so a copy will not get in again.
05 / UI/UX design
Crumpled-paper background, the stage illustration and torn-edge ticket cards come from the Melofest identity, so the site feels like part of the event rather than a generic checkout.
Vol.2
The same ticketing platform was used for Melophile Festival Vol.2 in Aceh, with Dewa 19 on the line-up.
Screens recreated for this case study. Buyer names and order numbers are sample data.
04 / Results
Buying, payments, entry and the next edition.
NowFans go from event page to checkout to e-ticket in one flow, instead of arranging tickets by chat.
NowEach proof of payment is attached to its order and verified in one admin queue.
NowGate staff verify each ticket on the spot, and a used code cannot be used again.
NowThe platform carried over to Melophile Festival Vol.2.
Next project / Event ticketing
Stadium ticketing for Melophile Festival Vol.2 with Dewa 19: five seating categories, a venue map and QR e-tickets exchanged for wristbands.
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